Managed Service Provider Terms and Conditions
Documents on this page include terms and conditions applicable to the cybersecurity products and services being provided to you by Appgate. Documents on this page are for use by Appgate‘s current and prospective managed service providers only.
The applicable terms and conditions always include both of the following:
- Appgate Master Agreement for Managed Service Providers
- Appgate Software Schedule for Managed Service Providers
The applicable terms and conditions also include the following with respect to hosted SDP / hosted SDP-as-a-Service:
The table immediately below describes how the components of the various terms and conditions will work together.
GOVERNS | EFFECTIVE DATE | MSP | APPGATE | |
MASTER AGREEMENT | All Products and Services purchased by MSP and its Affiliates from time to time. There is only one Master Agreement per MSP | Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. | The “MSP” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. | Appgate Cybersecurity, Inc. |
SCHEDULE OR SERVICE SCHEDULE | The specific Products and Services purchased by MSP and its Affiliates from time to time and covered by such Schedule or Service Schedule. | Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. | The “MSP” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. | Appgate Cybersecurity, Inc. |
SERVICE ORDER, STATEMENT OF WORK OR ORDER FORM | The specific Products and Services purchased by MSP under such Service Order, Statement of Work or Order Form. | Unless otherwise set forth in such Service Order, Statement of Work or Order Form, date of last execution of such Service Order, Statement of Work or Order Form. | The “MSP” entity that is party to such Service Order, Statement of Work or Order Form. | The “Appgate” entity that is party to such Service Order, Statement of Work or Order Form. |